Skip to main content

Team Engagement

The Team Engagement module is designed to boost collaboration and communication among team members, fostering a more connected and productive workplace. This module includes several key features aimed at enhancing team dynamics and streamlining interactions.

Features​

Newsfeed​

  • Functionality: The Newsfeed allows users to share announcements, celebrate achievements, and engage with colleagues through likes and comments, creating a vibrant and interactive company culture.
  • Benefits: Promotes a sense of community and keeps team members informed and connected.

Status Check-Ins​

  • Functionality: Automated status check-ins provide a platform for employees to update their progress on tasks and outline their plans, enhancing transparency and accountability across projects.
  • Benefits: Facilitates better project management and coordination by keeping everyone updated on work progress.

Ping​

  • Functionality: Ping offers a direct channel for real-time messaging, enabling instant communication and collaboration among team members.
  • Benefits: Ensures quick information exchange and fosters seamless collaboration within the team.

Support Tickets​

  • Functionality: A ticketing system for employees to submit requests, concerns, or inquiries, which are then managed and addressed by the relevant department for efficient resolution.
  • Benefits: Streamlines issue resolution and supports an organized approach to handling internal queries and concerns.

Tutorial Video​

For a comprehensive guide on maximizing team engagement with these features:

Watch the tutorial video here.

User Flow​

Enhance team engagement by following these steps:

  1. Newsfeed:

    • Add a new post, engage with likes, and participate in comment discussions to foster community.

  2. Status Check-Ins:

    • Navigate to Settings to set up Check-In questions, specifying the time, frequency, and assignees.
    • Respond to Check-In notifications with updates on task completion and plans for the day, enhancing team awareness.

  3. Ping:

    • Initiate private chats with any team member for direct communication and collaboration.

  4. Support Tickets:

    • Submit new tickets for any issues or requests, assigning them to the relevant department for resolution.
    • Department team members review and address tickets, ensuring timely and effective solutions.

By actively engaging with these features, teams can foster a more collaborative, transparent, and efficient work environment.